SBI ATM-cum-debit card gets new safety feature. Check details

SBI ATM-cum-debit card gets new safety feature. Check details 

New Delhi: Your SBI transactions are even safer now as the State Bank of India ATM card has got a new security feature. Now, you can block transactions on your SBI ATM card via SMS to ensure that no fraud or illegal transactions occur in case it is lost or misplaced. You can even block your cards through customer care call, net banking, and the SBI Quick app -- which allow for switching on or off usage of the card at the point of sale (PoS) and automated teller machines (ATM), and stopping international usage, besides blocking.

With the new SMS option, blocking transactions has become easier. Customers can also obtain their bank account balance, mini statement, or send a request for cheque books, past six months' account statement, home loan and education interest certificates, etc. using this option.

This facility is aimed that curbing the ATM frauds which have been on the rise. The bank has alerted its customers to be cautious and not to ignore SMS alerts regarding balance enquiry or mini-statement when the request is not initiated by them.

Talking about the new security feature, the bank tweeted, "Introducing a new feature for our customers' safety. Now every time we receive a request for #BalanceEnquiry or #MiniStatement via ATMs, we will alert our customers by sending an SMS so that they can immediately block their #DebitCard if the transaction is not initiated by them."

While using the service, ensure that the SMS is sent from the main mobile phone number registered with the bank. In case you have not registered a mobile number with the bank, first register by sending SMS to 09223488888 with text REG<space>Your Account Number. 

How to block card using SMS service:

• Send SMS to 567676 by writing BLOCK<space>XXXX
• XXXX is the last four digits of your debit card
• After the block request is placed the customer will receive a confirmation via SMS alert notifying the same has been accepted. The message will contain the ticket number, date and time of blocking

How to block SBI ATM card:

• Login to www.onlinesbi.com with your username and password.
• Select "ATM Card Services>Block ATM Card" link under the "e-Services" tab.
• All the active and blocked cards will be displayed. You will be shown the first 4 and last 4 digits of the cards.
• Select the card, you wish to block and click "Submit". Verify the details and confirm.
• Select the mode of authentication as either SMS OTP or Profile Password.
• On the next screen, enter the OTP password /Profile password as chosen earlier and Click "Confirm".

Once the request is submitted successfully, a success message would be displayed with a Ticket No. after successful blocking of your ATM-cum-Debit Card.